Amazon Account Maintenance
Our Account Maintenance Service is designed to help sellers manage their Seller Central Accounts so they can focus on other important things. Let us take care of the day-to-day tasks and intricacies of account management while you focus on strategic growth and other essential aspects of your business.
| SERVICE INCLUSIONS
Suppressed and Listing Enhancement Corrections
– We will check and fill-out information that is missing on the listings to ensure that all of your items are live and selling.
Resolve Stranded items issues to ensure that all items are on sale
– All of the stranded items that requires attention such as pricing issues, Error 404, etc will be checked and opened cases to ensure that all of the items are back live in the platform.
Review and resolve unfulfillable items, create removal orders and cancel unauthorized disposal orders
– We will create removal orders for customer damaged and defective items to avoid unecessary disposals and open cases for warehouse damaged and carrier damaged and ask for a refund for these items.
Review Shipping queue discrepancies and shipment issues
– Review all incoming and closed shipments and open cases for discrepancies to ask for refunds of the missing items.
Coordinate with Amazon seller support for issue resolution
– Open cases through seller support for all issues that requires their attention
Improve IPI scores (Hiding restocks, listing deletion)
Filing Safe-T claims
Create comprehensive reporting for updates and monitoring
Review Feedback and Remove negative and neutral scores
Monitor opened cases and respond to Amazon
End-of-month and End-of-year reports creation
ADHOC client specific requirements for monitoring and resolution
– Any additional tasks that is required by the client can also be accommodated provided that they can provide the specifics of the additional task outside the stipulated service inclusions.
Do More with Kamlor!
Delegate tasks Focus on growth
Schedule a consultation with us today and let's discuss your unique needs and goals. Our team of experts is eager to understand your requirements, offer tailored solutions, and provide valuable insights to propel your business forward.
What are the benefits of hiring a virtual assistant from your agency?
Hiring a highly trained virtual assistant from our agency offers several benefits. You can delegate time-consuming tasks and focus on core business activities. Our virtual assistants bring expertise in various areas, offering specialized support. Additionally, you gain flexibility in scaling your assistance based on your evolving needs. Working with our agency provides you with peace of mind, knowing that we carefully select and manage qualified professionals.
What types of tasks can a virtual assistant handle?
Our virtual assistants are highly versatile and can handle a wide range of tasks. This includes administrative support, customer service, data entry, content creation, social media management, research, scheduling, and more. Whether it's handling day-to-day administrative tasks or taking on specialized projects, our virtual assistants are equipped to assist you effectively.
Can I have multiple virtual assistants from your agency to support different areas of my business?
Absolutely! We understand that different business functions may require specialized support. We can provide multiple virtual assistants with diverse skill sets to cater to different areas of your business. Our team will work closely with you.
What are the working hours of your virtual assistants?
The working hours of our virtual assistants at Kamlor Virtual Solutions can be flexible to accommodate the needs of our clients. We understand that businesses operate in different time zones and have varying requirements for virtual assistance.
During the initial discovery call and consultation, we will discuss your specific needs and preferences, including the desired working hours for your virtual assistant. Whether you require assistance during regular office hours, extended coverage, or specific time slots, we will strive to match you with a virtual assistant whose availability aligns with your requirements.
What qualifications and expertise do your virtual assistants possess?
Our virtual assistants undergo a rigorous selection process, including assessing their qualifications, experience, and references, to ensure they meet our high standards of excellence and can effectively support your business.
When you discuss your requirements with us during the discovery process, we ensure that we match you with a virtual assistant who possesses the relevant qualifications and experience specific to your needs.
How do you handle confidentiality and data security?
To secure your sensitive information, we have rigorous confidentiality standards in place, and all virtual assistants are obliged to sign non-disclosure agreements (NDAs). These NDAs guarantee the security and confidentiality of any private information submitted with us.
We implement strong access controls to only allow authorized individuals to access data. The virtual assistant tasked with carrying out your duties has access to your data, and we make sure that the right security precautions are taken to prevent unwanted access.
What are the pricing and payment options for your virtual assistant services?
Our pricing for virtual assistant services can vary depending on factors such as the scope of work, the complexity of tasks, required skill set, and the number of hours or the duration of the engagement. We offer flexible pricing options to meet your specific needs.
To get an accurate pricing estimate tailored to your requirements, we recommend scheduling a consultation with us. During the consultation, we will discuss your specific needs and gather the necessary details to provide you with a transparent and customized pricing quote.
How do I communicate and collaborate with my assigned virtual assistant?
We understand the importance of effective communication and collaboration. Our virtual assistants are reachable through their company E-Mail which will be provided to you as part of the onboarding process. Although E-Mail is our main form of communication, we are open to working with you to determine the most suitable communication channels and tools based on your preferences and requirements.